Claims Support
We're here to help you through every step of your claim
How Our Claims Support Works
Contact Us
Call, email, or file online - we're available 24/7
Get Assigned
A dedicated claims handler will be assigned to you
Submit Documents
We'll guide you on what documents are needed
Track Progress
Monitor your claim status online or via updates
Get Settled
Receive your settlement quickly once approved
Common Claims Questions
1. Ensure everyone is safe and call emergency services if needed.
2. Take photos of the accident scene and vehicle damage.
3. Exchange information with other parties involved.
4. Call our 24/7 claims hotline immediately.
5. File a police report if required.
Most claims are settled within 48 hours of receiving complete documentation. Complex claims may take 5-7 business days. We keep you updated throughout the process.
- Completed claim form
- Police report (for theft or major accidents)
- Photos of damage
- Driver's license
- Vehicle registration documents
- Repair estimates (2 quotes recommended)
Your No-Claims Bonus may be affected depending on the nature and frequency of claims. However, we offer claim protection add-ons that preserve your NCB even after a claim.
Ready to file a claim?
File a Claim Now